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Shipping and Delivery Policies

ORDER PROCESSING TIME:

 

While we work to carefully pack and ship your order as quickly as possible (typically within 24 hours), all orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

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SHIPPING AND PICK UP OPTIONS: 

 

We currently offer standard Ground, 3-Day Saver, and 2nd Day Air shipping options inside the continental United States only. Tracking information will be provided once your package has shipped. 

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If you are local to Tallahassee, FL, the option to schedule a free local pick up is available at checkout. 

 

To make a special shipping request, or for shipping outside the continental United States, please contact us at robardspottery@gmail.com prior to placing your order.  We cannot guarantee approval of special shipping requests, but will be happy to look at any potential options with you.

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TRANSIT TIME: 

 

Typical transit time within the continental US is 1 to 5 business days. Tracking information will be provided once your package has shipped. All orders ship out of Tallahassee, FL. 

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SHIPPING RATES: 

 

Shipping rates are automatically calculated during checkout. 

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